Privacy Policy

Last Updated:  1 Dec 2025

Susan Electricals India Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Address

  • Any details you share through contact forms, emails, or phone calls

b. Non-Personal Information

Such as:

  • Browser type

  • Device type

  • IP address

  • Website usage data

  • Cookies and similar technologies

2. How We Collect Information

We collect information when:

  • You fill out a contact or inquiry form

  • You communicate with us via email or phone

  • You use or browse our website

  • You do business with us as a customer, vendor, or partner

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support

  • Process business requests and orders

  • Improve our products, services, and website

  • Send important updates related to our services

  • Maintain business records

  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

4. Sharing of Information

We may share your information only with:

  • Trusted service providers who support our business operations

  • Government authorities, when required by law

  • Business partners, only when necessary to deliver services

All third parties are required to protect your data and use it only for the intended purpose.

5. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and analyze website performance.
You can disable cookies through your browser settings, but some features of the website may not work properly.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the purpose it was collected for

  • Meet legal or business requirements

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or update of your information

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communication

You can exercise these rights by contacting us.

9. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Susan Electricals India Limited
1703, 17th Floor, Nirmal Tower, Barakhamba Road, Connaught Place, New Delhi – 110001
support@seil.net.in